The Scrum Master is a hybrid role that combines servant leadership, team facilitation, and hands-on involvement in projects. The Scrum Master will work closely with senior stakeholders to ensure that Agile practices are effectively implemented, business goals are understood, and development teams remain aligned with organisational and client objectives. This role balances (1) leading and mentoring project teams through Agile processes such as Scrum ceremonies, and (2) maintaining clear communication with Kartoza and client project managers.

RESPONSIBILITIES

1. Planning for features or system design
2. Coordinating the development team in the design, development, coding, reviewing, testing, debugging, deploying and releasing of applications
3. Supervising Agile processes for multiple projects
4. Communication with client counterparts
5. Communication with the Kartoza project manager
6. Maintenance of project information and status in supporting systems, including kanban boards and ERP system
   

EDUCATION AND SKILLS

1. Organised with attention to detail
2. Excellent analytical, logical thinking, and problem-solving skills
3. Excellent verbal and written communication skills
4. Excellent administrative skills
5. Advanced computer literacy
6. Thorough understanding of project management principles and planning
7. Thorough understanding of information technology procedures and practices, specifically Agile methodologies
8. Proficient with, or able to quickly become proficient with, a range of general and specialised applications, software and hardware used in the organisation and the industry
9. Ability to motivate groups of people to complete a project in a timely manner
10. Advanced knowledge of SDLC (software design life cycle)

ABILITIES

1. Critical thinker with strong problem-solving and research proficiencies.
2. Ability to work under pressure and meet strict deadlines.
3. Solid organisational skills and detail-oriented.
4. Creative mind with good written and verbal communication.
5. Ability to comprehend and interpret competitor strategies and consumer behaviour.
6. Excellent admin skills.
7. Ability to multitask, prioritise and work in a fast-paced environment.
8. Effective time management skills.
9. Project management certification, qualification or professional registration
10. Experience with project management software and tools
11. Proven experience and a portfolio of successfully delivered projects

REQUIREMENTS

1. To perform all duties with integrity, to the highest ethical standards, and in compliance with all relevant legal, contractual, and other requirements.
2. To keep up to date with the changes in applicable compliance obligations, controls, and measures relevant to the role.